Cookie Policy

1. What are cookies?

Cookies are small text files that a website saves on your browser or device. They help the website remember information about your visit, such as cart contents, language, and session.

We may also use similar technologies such as local storage, pixels, device identifiers, and technical logs. The reference to "cookies" in this policy includes these technologies as appropriate to the context.

2. Who places these files?

• First-party cookies: Placed by Tora Matcha or the Shopify platform to operate the store and remember settings.
• Third-party cookies: May be placed by external services we use, such as payment, analytics, advertising, and customer service providers, according to their settings and available consent.

3. Categories we may use

4. Cookie retention period

• Session cookies: Typically expire when the browser is closed or the session ends.
• Persistent cookies: Remain for a specific period or until manually deleted, and their duration varies depending on the purpose and service provider.

Cookie names and durations may change when Shopify or external services are updated. Therefore, we explain the categories and purposes instead of relying on a fixed list that might become outdated.

5. Consent and preference management

When the system requires consent for non-essential files, we request it before activating the relevant categories. Available categories can be accepted or rejected from a banner or privacy preferences center if displayed in the market or on the device used.

The decision can be changed later from the privacy preferences tool, if available, or by deleting files from the browser and then revisiting the site to select settings anew.

Rejecting analytics or marketing cookies usually does not prevent order completion, but some personalization and performance measurement features may become limited.

6. Browser control

Most browsers allow you to view, delete, or block cookies entirely or by site. The steps vary depending on the browser and device; refer to the browser's privacy settings or help center.

Blocking all files may prevent login, cart, checkout, or country selection from functioning correctly.

7. Email and messaging technologies

Marketing messages may include technologies that help determine message delivery, opening, or link clicks, for the purpose of measuring performance and improving communication. Marketing emails can be stopped via the unsubscribe link within the message.

8. Do Not Track and privacy signals

How websites and browsers handle "Do Not Track" signals varies. We respond to consent and privacy settings supported by the store and its providers, and we apply any mandatory requirements in the markets we serve.

9. Data generated by files

File data may be linked to technical information such as IP address, device and browser, pages visited, time of visit, access source, and actions within the store.

The Privacy Policy explains how we use, share, and retain personal data and available rights.

10. Updates to this policy

We may update the policy when new services are added, tools are changed, or regulatory requirements are introduced. The updated version will be published here with the date of the last update.