Contact Us
Tora Customer Service
How can we help?
WhatsApp is the fastest way to reach the Tora team, and the button takes you directly to the chat.
Open WhatsAppWhat kind of assistance do you need?
Selecting a topic opens WhatsApp with a pre-filled message.
Inquiry about an existing order
Incomplete or damaged order
Help choosing the right matcha
Other inquiry
For existing orders, it is preferable to add the order number to speed up service.
For Cafes, Restaurants, and Businesses
For supply and wholesale, there is a dedicated page for the business team.
Send a message
You can use the form below, and the message will be sent to info@toramatcha.com.
Message received successfully. The Tora team will contact you as soon as possible.